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Shipping Policy

At Vakoda, we want your delivery experience to be simple, transparent, and worry-free.

We offer free standard shipping to supported countries and regions. The total amount shown at checkout is the final amount you pay.

Delivery at a Glance

  • Free standard shipping to supported countries and regions
  • Orders dispatched within 24 hours after your order is placed
  • Tracking information provided once your order ships
  • Taxes, duties, and customs clearance fees are included
  • No hidden fees after checkout

No Extra Payment Required After Checkout

Taxes, import duties, customs clearance fees, and standard shipping costs are already included in your checkout total. After placing your order, you will not need to pay any additional delivery-related charges to receive your package.

1. Processing Time

Orders are processed and dispatched within 24 hours after your order is placed.

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking link.

This allows you to:

  • Check your package status
  • Follow the delivery progress
  • See the latest tracking updates from the shipping carrier

2. Shipping Costs

We offer free standard shipping to all supported countries and regions.

That means:

  • No hidden shipping fees
  • No extra handling fees after checkout
  • No additional delivery-related charges required to receive your package

The total amount shown at checkout is the final amount you pay.

3. Taxes, Duties, and Customs Fees

All applicable taxes, import duties, customs clearance fees, and standard shipping costs are included in the order total shown at checkout.

After your order has been placed, you will not need to pay any additional taxes, duties, customs clearance fees, or delivery-related charges to receive your package.

If a shipping carrier or customs office contacts you about an additional delivery-related charge:

  • Please do not make the payment immediately
  • Contact us first at support@vakoda.com
  • We will help review and resolve the issue

4. Estimated Delivery Times

Delivery times are calculated from the date your order is dispatched.

United States
5–9 working days after dispatch

Canada
6–10 working days after dispatch

United Kingdom
5–9 working days after dispatch

European countries
5–10 working days after dispatch

Australia
6–10 working days after dispatch

New Zealand
7–12 working days after dispatch

Other supported countries and regions
7–15 working days after dispatch

Please note that delivery times are estimates. They may be affected by factors outside our control, including:

  • Carrier delays
  • Customs checks
  • Severe weather
  • Public holidays
  • High shipping volume

5. Tracking Information

After your order ships, tracking information will be sent to the email address used at checkout.

Please allow some time for the tracking details to update after the package has been handed over to the shipping carrier.

If your tracking information has not updated for several days, please contact us at support@vakoda.com, and we will be happy to help.

6. International Shipping

We ship to selected countries and regions, including:

  • North America
  • Europe
  • The United Kingdom
  • Australia
  • New Zealand
  • Other supported areas

Available shipping destinations and delivery options will be shown at checkout based on the shipping address you enter.

If your country or region is not available at checkout, we are currently unable to ship to that location.

7. Delivery Delays

We make every effort to process and deliver all orders on time.

However, delivery delays may occasionally occur due to:

  • Carrier delays
  • Customs checks
  • Severe weather
  • Public holidays
  • Other factors beyond our control

If your order appears to be delayed, please contact us at support@vakoda.com with your order number, and we will assist you as soon as possible.

8. Lost or Damaged Packages

If your package arrives damaged, please contact us immediately at support@vakoda.com.

To help us resolve the issue quickly, please include:

  • Your order number
  • Photos of the damaged package
  • Photos of the damaged product, if applicable

For lost shipments, please first check the tracking information and contact the shipping carrier. If the issue remains unresolved, please contact us and we will assist you with the next steps.

Need Help?

If you have any questions about shipping, tracking, taxes, duties, or delivery, please contact us at:

support@vakoda.com